Change Currency: GBPUSDEUR

Change Language: DeutschDanskEnglish (UK)English (US)EspañolFrançaiseעברית (ישראל)DutchTürkçe

Terms & Conditions

Store Policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 5-10working days for shipping of your merchandise if paid by personal cheque. To order by cheque, just print the order form with your shopping basket contents from the order confirmation page and complete the necessary fields, then mail the form to the address below.

Mick Bassett, 65 Greenacres Drive Lutterworth LE17 4TN

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you may return the goods (the whole order) and we will give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

We charge a flat rate £3.00 P&P for all orders

All stock orders will be processed within 48hours of cleared funds, shipped by Royal Mail, and will require a signature for receipt

Prices

Goods are charged at price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially,and effectively.

 

Mobile Site